Articles
How Would You Know?
An important question that you should turn into a habit.
Explaining Where XmR Chart Scaling Constants Come From
Using a simple spreadsheet simulation, and only a little maths
How Often Should You Measure Your Business Processes?
There are really only three things you need to think about.
Setting Better Controllable Input Metrics - Going Up a Level
Avoiding Incentive Problems With Your Input Metrics
Constraints are Good for Metrics
Less is more, even when it’s more than you thought
Building Your Data Sense
Getting a fingertip feel for your business data ☝️
The Gift of Exceptional Variation
How exceptional variation can be a good thing in business more broadly, outside of the narrow domain of manufacturing.
Why Locking Limits is Essential for XmR Charts
Don’t chase a moving target 🎯
Why You Should Not Use Spreadsheets to Make XmR Charts
Why we created our free XmR chart tool
Launch: The Metrics Masterclass
Announcing the launch of our paid course, The Metrics Masterclass
Data Is Just an Added Sense
A useful way of thinking about data, augmented by the Xmrit approach.
Getting Started with Data Collection
You don't need a data warehouse (right now).
SaaS Metrics for XmR Charts
SaaS businesses have several key metrics that you should be monitoring via XmR charts for Routine and Exceptional variation.
Why Defining Your Metrics is so Important!
Read this before you start using XmR charts!
How to Plot an XmR Chart
A step-by-step guide to computing an XmR chart by hand.
The Purpose of Data is Knowledge
Why is it important to pursue data in business? This is an important question to answer, because otherwise you might not be willing to invest in the work necessary for its use.